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Terms & Conditions

Last updated: May 21, 2023

Please read these terms and conditions carefully before using our webstore.

Interpretation and Definitions

Interpretation

The capitalized words used in these terms and conditions hold the same meanings defined under the following conditions. The definitions provided below shall have the same meaning whether they appear in singular or plural form.

Definitions

For the purpose of these terms and conditions:

Affiliate refers to an entity that is under common control with Bright IT FZC or https://epsonstore.ae, either by ownership or control of 50% or more shares, equity interest, or voting securities.

Country refers to the United Arab Emirates.

Company (referred to as “the Company,” “We,” “Us,” or “Our” in this agreement) refers to Bright IT FZC, the owner of the epsonstore.ae webstore, located at https://epsonstore.ae/

Device refers to any electronic device capable of accessing the webstore, such as a computer, mobile phone, or tablet.

Webstore refers to the https://epsonstore.ae website.

Terms and Conditions (also referred to as “Terms”) mean these terms and conditions that constitute the entire agreement between You and the Company regarding the use of the webstore.

Third-party Social Media Service refers to any third-party services or content (including data, information, products, or services) that may be displayed, included, or made available through the webstore.

You means the individual accessing or using the webstore or any company or legal entity on whose behalf the individual is accessing or using the webstore, as applicable.

Acknowledgment

These terms and conditions govern your use of the https://epsonstore.ae webstore and establish the agreement between You and the Company. By accessing or using the webstore, You agree to comply with and be bound by these terms and conditions. If You disagree with any part of these terms and conditions, You may not access or use the webstore.

By accessing or using the webstore, You confirm that You are at least 18 years old. The Company does not permit individuals under the age of 18 to use the webstore.

Your access to and use of the webstore is also subject to Your acceptance and compliance with the Company’s Privacy Policy. Our Privacy Policy outlines Our practices regarding the collection, use, and disclosure of personal information when You use the webstore. Please review Our Privacy Policy carefully before using the webstore.

Links to Other Websites

The webstore may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company does not have control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that the Company shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available through such third-party websites or services.

We strongly recommend that You review the terms and conditions and privacy policies of any third-party websites or services You visit.

Product Descriptions and Pricing

  1. The webstore aims to provide accurate and up-to-date information regarding the products available for purchase. However, we do not warrant or guarantee the accuracy, completeness, reliability, or suitability of any product descriptions or specifications provided on the webstore.

  2. The prices displayed on the webstore are subject to change without prior notice. We strive to ensure that the pricing information is accurate and reflects the current prices. However, occasional discrepancies may occur, and we reserve the right to correct any errors or inaccuracies in pricing. In the event of a discrepancy between the listed price and the actual price at checkout, the latter will prevail.

  3. All prices displayed on the webstore are in United Arab Emirates dirham (AED) and are exclusive of any applicable taxes, duties, or shipping fees unless otherwise stated. Such additional charges, if applicable, will be clearly indicated during the checkout process.

  4. While we make efforts to ensure the availability of products, we do not guarantee the availability of any specific item at all times. Product availability is subject to change and may be affected by various factors beyond our control. In the event that an ordered product becomes unavailable or out of stock, we reserve the right to cancel or modify the order and provide a refund or alternative solution as deemed appropriate.

  5. Any promotions, discounts, or offers displayed on the webstore are subject to specific terms and conditions. We reserve the right to modify, suspend, or terminate any promotions at any time without prior notice.

Order and Payment Process

  1. To place an order through our webstore, you must follow the designated ordering process and provide accurate and up-to-date information. By placing an order, you represent and warrant that you have the legal right to use any payment method(s) utilized for the transaction.

  2. Once you have completed the order process, you will receive an order confirmation email acknowledging the details of your purchase. This email does not constitute acceptance of your order but serves as confirmation that we have received your request.

  3. We reserve the right to accept or decline your order in our sole discretion. In the event that we are unable to accept your order, we will notify you as soon as possible and provide a refund if any payment has been made.

  4. The prices displayed on our webstore are in United Arab Emirates dirham (AED) and are exclusive of applicable taxes, fees, and shipping charges unless otherwise stated. You are responsible for any additional charges imposed by relevant authorities.

  5. Payment for your order is processed at the time of purchase. We accept the listed payment methods after this section. and you must provide accurate and valid payment information. By providing your payment details, you authorize us to charge the specified amount for your order.

Payment Methods

The below payment methods may be accepted at our webstore. Please refer to our webstore for the specific platforms availability.

    1. Credit or Debit Card: We may accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
    2. Online Payment Platforms: We may accept online payment platforms such as PayPal, Apple Pay, Google Pay, or other similar services. Please refer to our webstore for the specific platforms available.

    3. Bank Transfers: You may have the option to make payment via bank transfer. If this method is available, the necessary bank account details will be provided during the checkout process.

    4. Cheque Payment: We also accept payment by cheque. If you choose to pay by cheque, please make the cheque payable to “BRIGHT IT FZC” and ensure that it includes the correct order amount. Please note that cheque payments are subject to clearance and verification. Your order will be processed and shipped only after the cheque has been cleared by the bank. In the event that a cheque is returned unpaid or dishonored by the bank, a fee may be charged to cover any administrative and bank charges incurred. We reserve the right to cancel your order if the cheque payment is unsuccessful. It is your responsibility to ensure that there are sufficient funds in your bank account to cover the cheque payment. Any bank fees or charges incurred due to insufficient funds or a bounced cheque will be borne by you. Please include your order number or relevant details on the back of the cheque to ensure accurate processing and allocation of your payment. We may collect, instruct you to deposit or deliver the check to specific location. Please allow sufficient time for the cheque to reach us and be cleared before your order is processed. We recommend retaining a copy of the cheque and obtaining proof of postage or delivery when sending it to us. Please note that cheque payments may result in longer processing times compared to other payment methods. Your order will be shipped only after the cheque has been cleared and payment confirmed. In the event of a refund for a paid order, the refund will be issued via the original payment method or in the form of a cheque, at our discretion.

 

Shipping and Delivery

  1. For information about our shipping and delivery processes, including shipping methods, estimated delivery times, and related policies, please refer to our separate Shipping and Delivery Policy available here.

  2. By placing an order through our webstore, you acknowledge and agree to comply with the terms and conditions outlined in our Shipping and Delivery Policy.

  3. Please review our Shipping and Delivery Policy carefully before making a purchase to understand our shipping procedures, delivery options, and any additional terms or restrictions that may apply.

  4. Our Shipping and Delivery Policy is an integral part of these Terms and Conditions and is hereby incorporated by reference.

  5.  

Return and Refund

For information about our Return and Refund policy, please refer to our separate Return and Refund Policy page, which can be found at https://epsonstore.ae/return-and-refund-policy/

By using our webstore, you acknowledge and agree to the terms and conditions outlined in our Return and Refund Policy.

Intellectual Property Rights

The webstore and its original content, features, and functionality are owned by Bright IT FZC and may be protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

All intellectual property rights related to the webstore, including but not limited to trademarks, logos, service marks, trade names, and designs, whether registered or unregistered, are the sole property of Bright IT FZC or its affiliates. You agree not to display or use any of these intellectual property rights without prior written consent from Bright IT FZC.

Any unauthorized use, reproduction, distribution, or modification of the webstore’s content, features, or functionality may violate intellectual property rights and could result in legal action.

By using the webstore, you acknowledge and agree that any feedback, suggestions, or ideas provided by you regarding the webstore may be used by Bright IT FZC without any restriction or obligation to compensate you.

If you believe that any content on the webstore infringes upon your intellectual property rights, please contact us immediately at the provided contact details.

User Accounts

To access certain features or services on our webstore, you may be required to create a user account. If you choose to create a user account, you agree to provide accurate and up-to-date information.

By creating a user account, you acknowledge and agree that:

  1. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.
  2. You will not share your account credentials with any third party or allow anyone else to access your account.
  3. You are responsible for all activities that occur under your user account.
  4. You will promptly notify us if you suspect any unauthorized use of your account or any other security breach.
  5. We reserve the right to suspend or terminate your user account at any time, without prior notice, if we suspect any violation of these terms and conditions or any unauthorized use of the webstore.

Termination

The Company reserves the right to terminate or suspend Your access to the webstore immediately, without prior notice or liability, for any reason whatsoever, including if You breach these terms and conditions.

Upon termination, Your right to use the webstore will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and its suppliers under any provision of these terms and conditions, including Your exclusive remedy for all of the foregoing, shall be limited to the amount actually paid by You through the https://epsonstore.ae webstore or 100 USD, whichever is higher, if You have not made any purchases through the webstore.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever, including but not limited to damages for loss of profits, loss of data or other information, business interruption, personal injury, loss of privacy arising out of or in connection with the use of or inability to use the webstore, third-party software, and/or third-party hardware used with the webstore, or otherwise related to any provision of these terms and conditions. This limitation applies even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages. Therefore, the above limitations may not apply to You. In such cases, the Company’s and its suppliers’ liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The https://epsonstore.ae webstore is provided to You on an “AS IS” and “AS AVAILABLE” basis, with all faults and defects, without any warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company does not warrant that the webstore will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, or be error-free. Any content or materials obtained through the webstore is accessed at Your own discretion and risk, and You will be solely responsible for any damage to Your Device or loss of data that results from the use of such content or materials.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so the above exclusions and limitations may not apply to You. But in such cases, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the United Arab Emirates, excluding its conflicts of law rules, shall govern these terms and conditions and Your use of the https://epsonstore.ae webstore. Your use of the webstore may also be subject to other local, state, national, or international laws.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these terms and conditions or the use of the webstore shall be resolved through friendly consultation between the parties.

If the parties are unable to resolve the dispute through consultation, either party may choose to initiate mediation or other alternative dispute resolution procedures, such as arbitration, to settle the dispute. The specific procedures and rules for mediation or arbitration shall be agreed upon by both parties.

If the dispute is not resolved through mediation or alternative dispute resolution, either party may choose to pursue legal action in a court of competent jurisdiction.

The laws of the United Arab Emirates, excluding its conflicts of law rules, shall govern any disputes arising from these terms and conditions or the use of the webstore.

For European Union (EU) Users

If You are a consumer residing in the European Union, You may be entitled to mandatory legal provisions of the country in which You reside.

United States Legal Compliance

By accessing and using the Service, you represent and warrant that:

  1. You are not located in a country that is subject to the United States government embargo or that has been designated by the United States government as a “terrorist supporting” country; and

  2. You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability:

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver:

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms and Conditions shall not affect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: queries@epsonstore.ae

By visiting this page on our website: https://epsonstore.ae/contact/

By phone number: +971 54 442 5209